At Thinkcloud, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and secure data when you interact with our website, services, or engage with us as a client. By using our services or accessing our website, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, job title, company name, and other details provided voluntarily via forms, contracts, or communications.
  • Technical Data: IP address, browser type, device information, cookies, and usage patterns when you visit our website.
  • Client Data: Information related to your IT infrastructure, cloud environments, or systems shared with us for service delivery.
  • Third-Party Data: Information from partners, vendors, or public sources (e.g., business contact details).

2. How We Use Your Information

We use collected information to:

  • Deliver and improve IT infrastructure, cloud migration, and software/hardware services.
  • Communicate with clients regarding projects, updates, or support requests.
  • Analyze website performance and user behavior to enhance our digital experience.
  • Comply with legal obligations and enforce agreements.

3. Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

  • Service Providers: Trusted third parties assisting with cloud solutions, IT infrastructure, or analytics (e.g., AWS, Azure partners).
  • Legal Authorities: When required by law or to protect our rights, safety, or property.
  • Business Transfers: In mergers, acquisitions, or asset sales, with confidentiality safeguards.

4. Data Security

We implement industry-standard measures to protect your data, including encryption, access controls, and secure cloud environments. However, no method of transmission over the internet is 100% secure.

5. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal information.
  • Opt out of marketing communications.
  • Object to or restrict certain data processing.
    To exercise these rights, contact us at support@thinkclouds.ai.

6. Cookies and Tracking Technologies

Our website uses cookies to improve functionality and analyze traffic. You can manage preferences via your browser settings.

7. International Data Transfers

As a global IT services provider, data may be transferred to and processed in countries outside your own. We ensure such transfers comply with applicable laws (e.g., GDPR).

8. Retention of Data

We retain personal information only as long as necessary for service delivery, legal compliance, or business needs.

9. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Last Updated” date.

10. Contact Us

For questions, requests, or concerns about this Privacy Policy, email us at support@thinkclouds.ai